PRIVACY POLICY AND ENGAGEMENT LETTER
Tax Services
Policy
Membership
Nonrefundable Membership Fee: All Tax Dome memberships are nonrefundable. By purchasing a membership, clients acknowledge and agree to these terms.
Activation and Nonrefundable Status: A Tax Dome portal/profile is created upon membership purchase. Once the client logs into the portal, the membership fee becomes nonrefundable. Logging in signifies acceptance of the terms and acknowledgment that services have commenced.
Membership Duration: The TTS membership is active for the current year and expires on December 31st, 2025. It must be renewed each filing season.
Deposits
Refundable Deposits for In-Person Appointments: Deposits for in-person appointments are refundable only if the cancellation is made at least 72 hours before the scheduled appointment.
Refund deposit for email clients:
If you book an online appointment and pay a deposit, you must cancel within 24 hours of booking to be eligible for a refund. If the appointment is not canceled within this 24-hour window, the deposit will be non-refundable.
Nonrefundable Deposits for Cancellations: Cancellations made within 72 hours of the scheduled appointment will result in the forfeiture of the deposit.
Deposit Disclosure for Tax Returns: For any tax return work, clients agree that up to 50% of the total final fee for the return preparation may be collected at our discretion, even if the return is not finalized or completed.
In-Person Appointment Cancellations: To receive a refund on the deposit, cancellations must be made at least 72 hours before the appointment. If the cancellation is within 72 hours, the deposit is forfeited.
Cancellations must be submitted via email to info@thinktaxsolutions.com
Work on Tax Returns: Once work begins on a tax return, clients will receive an electronic notification indicating that the return process has started. The client agrees that up to 50% of the total final fee may be collected at our discretion for any initiated tax returns, even if not finalized.
Acknowledgment of Terms: By engaging with our services, submitting deposits, or logging into the Tax Dome portal, clients acknowledge and agree to the terms outlined in this policy.
Support and Dispute Resolution: For any disputes or questions regarding these terms, clients are encouraged to contact our support team. This policy is designed to protect the integrity of our services and ensure transparency with our clients.
Think Tax Solutions Inc. reserves the right to terminate all services and cancel memberships in the event of no communication or correspondence from the client for a period of 30 days, unless otherwise agreed to in writing. Furthermore, all deposits and fees paid by the client shall be non-refundable.
Tax Return Extensions
The fee is nonrefundable.
The extension does not guarantee or include tax preparation services.
An appointment must be scheduled in advance for processing.
NOTICE OF IMPORTANCE
Fees
Tax planning services are not within the scope of this engagement. During the course of preparing the tax returns identified above, we may bring to your attention potential tax savings strategies for you to consider as a possible means of reducing your taxes in subsequent tax years. However, we have no responsibility to do so, and will take no action with respect to such recommendations, as the responsibility for implementation remains with you, the taxpayer. If you ask us to provide tax planning services, we will confirm this representation in a separate engagement letter.
In addition, in the event our firm or any of its employees or agents is called as a witness or requested to provide any information whether oral, written, or electronic in any judicial, quasi-judicial, or administrative hearing or trial regarding information or communications that you have provided to this firm, or any documents and workpapers prepared by Think Tax Solutions Inc. in accordance with the terms of this agreement, you agree to pay any and all reasonable expenses, including fees and costs for our time at the rates then in effect, as well as any legal or other fees that we incur as a result of such appearance or production of documents.
Other Matters
Federal law has extended the attorney-client privilege to some, but not all, communications between a client and the client’s CPA. The privilege applies only to non-criminal tax matters that are before the IRS or brought by or against the U.S. Government in a federal court. The communications must be made in connection with tax advice. Communications solely concerning the preparation of a tax return will not be privileged.
In addition, your confidentiality privilege can be inadvertently waived if you discuss the contents of any privileged communication with a third party, such as a lending institution, a friend, or a business associate. We recommend that you contact us before releasing any privileged information to a third party.
If we are asked to disclose any privileged communication, unless we are required to disclose the communication by law, we will not provide such disclosure until you have had an opportunity to argue that the communication is privileged. You agree to pay any and all reasonable expenses that we incur, including legal fees, that are a result of attempts to protect any communication as privileged.
In connection with this engagement, we may communicate with you or others via email transmission. We take reasonable measures to secure your confidential information in our email transmissions. However, as emails can be intercepted and read, disclosed, or otherwise used or communicated by an unintended third party, or may not be delivered to each of the parties to whom they are directed and only to such parties, we cannot guarantee or warrant that emails from us will be properly delivered to and read only by the addressee. Therefore, we specifically disclaim and waive any liability or responsibility whatsoever for interception or unintentional disclosure or communication of email transmissions, or for the unauthorized use or failed delivery of emails transmitted by us in connection with the performance of this engagement. In that regard, you agree that we shall have no liability for any loss or damage to any person or entity resulting from the use of email transmissions, including any consequential, incidental, direct, indirect, or special damages, such as loss of sales or anticipated profits, or disclosure or communication of confidential or proprietary information.
We may from time to time and depending on the circumstances and nature of the services we are providing, share your confidential information with third-party service providers, some of whom may be cloud-based, but we remain committed to maintaining the confidentiality and security of your information. Accordingly, we maintain internal policies, procedures and safeguards to protect the confidentiality of your personal information. In addition, we will secure confidentiality terms with all service providers to maintain the confidentiality of your information and will take reasonable precautions to determine that they have appropriate procedures in place to prevent the unauthorized release of your confidential information to others. In the event that we are unable to secure appropriate confidentiality terms with a third-party service provider, you will be asked to provide your consent prior to the sharing of your confidential information with the third-party service provider. Although we will use our best efforts to make the sharing of your information with such third parties secure from unauthorized access, no completely secure system for electronic data transfer exists. As such, by your signature below, you understand that the firm makes no warranty, expressed or implied, on the security of electronic data transfers.
Consent to Disclosure of Tax Return Information
This consent may result in your tax return information, including personally identifiable information such as your Social Security Number (SSN), being disclosed to a tax return preparer located inside and outside the United States. Both the U.S.-based preparer and the offshore preparer to whom your information is disclosed will be required to implement adequate data protection safeguards, as mandated by regulations under 26 U.S.C. Section 7216, to protect your information from unauthorized access or disclosure.
However, it is important to note that Federal agencies may not be able to enforce U.S. laws or privacy protections against an offshore tax return preparer.
If you (and your spouse, if applicable) agree to allow Think Tax Solutions Inc. to disclose your tax return information, including your SSN, to the foreign entity or entities listed below for the purpose of assisting in the preparation of your 2024 individual tax return, please sign below.
I (We) authorize Think Tax Solutions Inc. to disclose to Tax Knowlogies Inc., our tax return information, including my (our) SSN(s), to allow Knowlogies Inc. to assist Think Tax Solutions Inc. in providing tax return preparation services.
If you believe your tax return information has been disclosed or used improperly in a manner unauthorized by law or without your permission, you may contact the Treasury Inspector General for Tax Administration (TIGTA) at 1-800-366-4484 or by email at complaints@tigta.treas.gov.
It is our policy to keep records related to this engagement for three years. However, Think Tax Solutions Inc. does not keep any original client records, so we will return those to you at the completion of the services rendered under this engagement. It is your responsibility to retain and protect your records (which includes any work product we provide to you as well as any records that we return) for possible future use, including potential examination by any government or regulatory agencies. Think Tax Solutions Inc does not accept responsibility for hosting client information; therefore, you have the sole responsibility for ensuring you retain and maintain in your possession all your financial and non-financial information, data and records.
By your signature below, you acknowledge and agree that upon the expiration of the three-year period, Think Tax Solutions Inc. shall be free to destroy our records related to this engagement.
If any dispute arises among the parties hereto, the parties agree to first try in good faith to settle the dispute by mediation under its applicable rules for resolving professional accounting and related services disputes before resorting to litigation. Costs of any mediation proceeding shall be shared equally by all parties.
Client and accountant both agree that any dispute over fees charged by the accountant to the client will be submitted for resolution by arbitration in accordance with the applicable rules for resolving professional accounting and related services disputes, except that under all circumstances the arbitrator must follow the laws of California. Such arbitration shall be binding and final. IN AGREEING TO ARBITRATION, WE BOTH ACKNOWLEDGE THAT, IN THE EVENT OF A DISPUTE OVER FEES CHARGED BY THE ACCOUNTANT, EACH OF US IS GIVING UP THE RIGHT TO HAVE THE DISPUTE DECIDED IN A COURT OF LAW BEFORE A JUDGE OR JURY AND INSTEAD WE ARE ACCEPTING THE USE OF ARBITRATION FOR RESOLUTION. The prevailing party shall be entitled to an award of reasonable attorneys’ fees and costs incurred in connection with the arbitration of the dispute in an amount to be determined by the arbitrator.
If the above fairly sets forth your understanding, please sign the enclosed copy of this letter and return it to us. Please note that you are affirming to Think Tax Solutions Inc your understanding of, and agreement to, the terms and conditions of this engagement letter by any one of the following actions: returning your signed engagement letter to our firm, providing your income tax information to us for use in the preparation of your returns, the submission of the tax returns we have prepared for you to the taxing authorities, or the payment of our return preparation fees.
Sincerely,
Think Tax Solutions Inc.
Acknowledged:
January 01, 2025