THINK TAX SOLUTIONS MEMBERSHIP
Non Refundable Membership Fee: All Tax Dome memberships are nonrefundable. By purchasing a membership, clients acknowledge and agree to these terms.
Activation and Nonrefundable Status: A Tax Dome portal/profile is created upon membership purchase. Once the client logs into the portal, the membership fee becomes nonrefundable. Logging in signifies acceptance of the terms and acknowledgment that services have commenced.
Membership Duration: The TTS membership is active for the current year and expires on December 31st, 2025. It must be renewed each filing season.
In-Person Appointment Cancellations: To receive a refund on the deposit, cancellations must be made at least 72 hours before the appointment. If the cancellation is within 72 hours, the deposit is forfeited.
Cancellations must be submitted via email to [email protected]
Work on Tax Returns: Once work begins on a tax return, clients will receive an electronic notification indicating that the return process has started. The client agrees that up to 50% of the total final fee may be collected at our discretion for any initiated tax returns, even if not finalized.
Acknowledgment of Terms: By engaging with our services, submitting deposits, or logging into the Tax Dome portal, clients acknowledge and agree to the terms outlined in this policy.
Support and Dispute Resolution: For any disputes or questions regarding these terms, clients are encouraged to contact our support team. This policy is designed to protect the integrity of our services and ensure transparency with our clients.
Think Tax Solutions Inc. reserves the right to terminate all services and cancel memberships in the event of no communication or correspondence from the client for a period of 30 days, unless otherwise agreed to in writing. Furthermore, all deposits and fees paid by the client shall be non-refundable.
2024 Prior year returning clients get $25 off Tax Return.
Access to the secure TaxDome online portal.
Within the mobile/desktop platform, clients can chat with our team, upload documents, pay invoices, fill out forms & organizers and more.
Access to tax documents and prior year returns (prepared by TTS) .
A 5-10 minute onboarding phone call with TTS associates, if needed, to address questions about necessary documents for your tax appointment (The phone call will be regarding the preparation of your return, no tax advice given.)
Online / Phone support.
Complimentary review of Federal and State correspondence letters.
Keep in mind that the TTS membership is active for the current year and expires on December 31st, 2025. The TTS membership must be renewed each filing season.
Our Policy can be found on our website; www.thinktaxsolutions.com